Frequently asked questions
Which chain length should I choose?
Most of our necklaces come with an extender, so you can adjust the fit as you wear them.
- 14" sits close at the base of the neck
- 16" rests on the collarbone, our most popular everyday length
- 18" falls just below the collarbone
- 19"+ sits lower on the chest, perfect for layering
You'll find exact lengths under Size & Fit on each product.
Can I shower or swim in my jewelry?
Yes. Our stainless steel with 14k gold PVD plating is waterproof and won't tarnish or turn your skin green, so you can wear it in the shower and at the gym. After swimming in chlorine or salt water, rinse your pieces with fresh water and pat them dry to keep the finish looking its best.
Is it safe for sensitive skin?
Yes. Every jewelry piece is hypoallergenic 14k gold PVD plated stainless steel, so it's a great choice if other jewelry irritates your skin.
Can I send it as a gift?
Absolutely. Check "Is this a gift?" in your cart to add a personal gift note to your order.
What if it's not quite right?
You can return or exchange within 30 days of delivery (a $5.99 return shipping fee applies). Every piece is also covered by a 1-year warranty against manufacturing defects. Questions? Email us at hello@darlinganddivine.co.